mylnk · Last Updated: October 1, 2026
Something not working, or a question about your account? Email us and a person will read it.
We aim to reply within two business days. It helps if you include the email address on your mylnk account, what you were trying to do, and what happened instead.
In the mylnk app, tap your profile picture at the top of Home to open Settings, then tap Delete account. Tick the box to confirm and tap Delete my account. This permanently removes your account and data and cannot be undone. If you want a copy first, tap Download my data in the same place.
Open the chat, tap the ⋯ menu, and choose Report or Block. You can do the same from a chat request before you accept it. Reports go to our team for review. Once you block someone, they can no longer send you chat requests and your chats with them are hidden.
Email support@milnk.app, or in the app open Settings → Help center → Contact support.
The extension only works on LinkedIn and Gmail, and only on pages you open yourself. Check that you are signed in to mylnk in the side panel, and that the site is switched on under the gear icon → Settings. If you declined the permission screen when you first signed in, nothing is saved until you accept it.
The panel shows information about the person whose profile or conversation you have open. On a feed, an inbox list, or a blank tab there is nobody to show, so it stays empty. Open somebody's profile and it will fill in.
mylnk only saves email content for people you have marked as tracked, and keeps at most 200 messages for each of them. Emails with anyone else are not stored. Mark the person as tracked in mylnk and future conversations will be saved.
Each account can track a set number of valuable contacts. Stop tracking someone to free a place: they stay in your contacts with their full history.
You can export or delete everything at any time from Settings in the mylnk app, or from your account settings on milnk.app. To have the whole account removed, see Request account & data deletion.
Email us with the name of the contact and what you expected to see. Please do not send screenshots containing other people's private messages — a description is enough for us to find the problem.
If you believe you have found a security vulnerability or a privacy problem, email support@milnk.app with "Security" in the subject line. Please give us a reasonable opportunity to fix the issue before disclosing it publicly. We will acknowledge your report and tell you what we are doing about it.
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